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Report A Claim

We hope you never have a loss, but if you do, we are here to help.  One of the things that differentiates us from our competitors is the role we play in your claim. 
 
Sure, you "could" call the insurance company yourself to report the claim yourself if you'd like.  You "can" also call their toll-free phone number any time you like BUT if you'd feel more comfortable, we'd like it very much if you'd allow us to serve as your liaison, your advocate and help you settle the claim.
 
Whether the claim is actually reported to your insurance company or its really someone else's fault, we're here to serve you -- we feel it's our job as your agent.
 
After Hours Assistance
If need after-hours claims assistance, please call the company directly, the contact information is listed below. 
 
If you'd rather talk to one of our professional staff, call our office and leave a message in our emergency mail box and it will be routed to the team member on call. 
 
Please select a link below for contact information

Personal Lines Claims Contacts

Allmerica/Hanover Ins. Co. 800-628-0250
Chubb Insurance Co. 800-252-4670
Encompass/CNA 800-588-7400
GMAC 800-468-3466
Hartford 800-243-5860
National Flood 888-888-2170
NCJUA/NCIUA 919-833-9862
Progressive 800-925-2886

State Auto Insurance Co.

Glass Only 

800-766-1853

 

888-504-4527

 

Commercial Lines Claims Contacts

 

Chubb Insurance Group 800-252-4670
Hartford 800-327-3636
Markel Insurance Co. 800-362-7535
Ohio Casualty Group  866-282-5399
Philadelphia Insurance Company 800-765-9749
State Auto Insurance 800-766-1853
All Other 919-828-3241

 

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